Fund Administrator - multiple roles

Our client is a superannuation fund who in the next few months will be moving to a new office location within the Melbourne CBD.  They are experiencing exciting growth and are in a position to offer two junior candidates a 12-month fixed-term contract opportunity in the role of Fund Administrator.

This fund boasts a track record of strong performance underpinned by a commitment to responsible investment strategies, competitive fees and exceptional service.  They also place high importance in the support of their people, and they take action to ensure that their member's super is invested to help build their wealth for a comfortable and dignified retirement.

Reporting into the Operations Manager, you will be part of a team that performs end to end fund administration tasks that provide important services and outcomes for members and employers.

Your key responsibilities will include:

• Performing administrative tasks related to processing benefit payments, setting up income streams and pensions as well as processing changes, and running fortnightly pension runs, to name but a few responsibilities;
• Monitoring and responding to member and employer queries with a focus on providing accurate and efficient outcomes;
• Working on exception reports, reconciliations, unallocated money as well as testing and systems assurance checks;
• Providing support and feedback to your leader to identify, design and deliver upon new solutions to improve systems, processes and productivity;
• Maintaining strong relationships with key internal and external partners such as insurers and financial institutions AND
• Adopting behaviours that promote a culture of high performance, engagement, productivity and collaboration

• You will have 1-3 years’ experience in a similar role within a superannuation, insurance or funds management operations team (essential);
• Possess general knowledge of the superannuation industry, legislation and regulation;
• Bring a positive, enthusiastic, can-do attitude to your work, and be willing to perform tasks outside of your direct remit in support of your team;
• Have a natural desire and appetite for learning new ways of working;
• Possess good analytical skills, enjoy problem-solving and take initiative when it comes to decision-making AND
• Be a team player with strong interpersonal and communication skills